Everything you need to know about giving the good stuff a dedicated, precise, private cold vault. Can't find your answer? Reach us any time at support@avelevo.com.
Performance
What temperature does it hold?
A steady 36–46°F (2–8°C). The built-in display shows the exact inside temperature in real time, so you always know — no guessing.
Can I set and adjust the temperature?
Yes. Dial in your target temperature with the buttons; Avelevo holds it and keeps it visible on the screen.
Will it freeze what's inside?
No. Anti-freeze protection stops it from dropping too low, so the good stuff stays cold — never frozen.
How long until it's cold after I plug it in?
It cools down to its set range within a short warm-up period after you switch it on, then holds steady from there.
How much does it hold?
Compact on the outside, but roomy enough for your everyday essentials — it does the job of a small dedicated cooler without taking over your counter or nightstand.
Living with it
How loud is it?
Library-quiet — under about 40 dB. Most people keep it running on a nightstand or desk and never notice it.
Does it use a lot of power?
No. It sips power on mains and is designed to run continuously, so it's always ready.
What happens if the power goes out?
Built-in battery backup keeps it cold through an outage, so your setup stays protected and always-on.
Does it have to stay plugged in?
For everyday use, yes — it runs on mains and stays always-on. The battery is there as a backup for outages or short moves between rooms.
Where should I put it?
Anywhere private and within reach for you but out of reach for others — a nightstand, desk or shelf. It looks like a sleek gadget, so it blends right in.
Can other people tell what's inside?
No. Avelevo is designed to look like a clean tech gadget, not a medical box — nothing on it announces what you keep in it.
Is it easy to clean?
Yes. Unplug it, then wipe the inside with a soft, slightly damp cloth and let it dry. That's it.
Shipping & guarantee
What's in the box?
The Avelevo Cold Vault and its power adapter — ready to plug in and go.
How fast is shipping?
Free shipping, typically 6–10 business days. You'll get tracking by email as soon as your order ships.
What's your guarantee?
A 30-day money-back guarantee. If it's not right for you, return unused items in their original packaging for a full refund.
What if it arrives damaged or doesn't work?
Email support@avelevo.com and we'll make it right — a replacement or a full refund, whichever you prefer.
Still have a question? Email us at support@avelevo.com — we usually reply within 24 hours on business days.